Shipping & Return
TERMS AND CONDITIONS
RETURNS
FOR REGULAR PRODUCTS
You can return or Exchange regular product (Not Customized) within fourteen (14) days from the date of the purchase of the Products, subject to the following terms and conditions:
- All The Regular Products (Not Customized) we sell are covered by our fourteen (14) day Returns
The product must be unused and carry the trademark as it is returned within the original packaging delivered. You may note that refunds are made in the same manner as you made the purchase
FOR CUSTOMIZED PRODUCT
Once a successful payment has been made, the order will begin processing. At this point, an order cannot be cancelled under any circumstances, and changes may not be made. As such, it is incredibly important that the Buyer is sure that they have customized the product in the way they want.
Because all our printed products are custom manufactured for each customer and have no resale value, no returns are accepted except under the conditions stated below.
Defective products or products misprinted due to printer’s error will be re-manufactured and shipped regular delivery at our expense.
You have 7 calendar days to notify us in writing if your product is defected or misprinted. If we receive no such notification, it is understood the job has been accepted and that we have satisfied all terms, conditions, and specifications of the order.
Misprinted products due to customer error are not returnable. This includes all work printed after customer has submitted the final design online. This policy holds true even in cases where we have made errors in processing the customer’s files. It is the customer’s responsibility to identify all issues not related to print pre-production including but not limited to copy editing, design, formatting, and file preparation spelling mistakes.